Language : Indonesia  English

AccessPro
ACCIDENT EXPRESS PROTECTION
”A Simple Way to Get Life Protection”


To provide an added value to Business Partners, Commonwealth Life cooperated with Datacell*, present a life protection product to Datacell Customers.

AccessPro is a life protection product, which provide Rp 50.000.000 of Sum Insured benefit if customers passed away due to accident.

AccessPro
Terms & Conditions

Insured  
                                                : Datacell business partners’ individual customers  
Entry Age                                               : 18 – 55 years old (last birthday)
Coverage period                                   : 60 days 
Sum Insured                                          : Rp 50.000.000,-
Premium                                                :Rp 10.000,-

Please visit below link for policy Terms & Conditions.
AccessPro Terms and Conditions

For more information on this program, please contact:  

Pusat Layanan Nasabah CommCenter
(021) 2550 1234 for local access
0804 150 1234 for national access
Monday – Friday (08.00 – 17.00 WIB)

* Datacell is a mobile phone credit voucher provider

Guidance for Datacell Business Partner

To join AccessPro, your customer may register their data to Datacell by sending below SMS  format:

MOBILE NUMBER NAME DATEOFBIRTH (DDMMYY)
Example : 08xx123xxx Michael 281182

To simplify your customers’ claim process, please ask your customer to provide their ID Card (KTP/Driving License/Passport) to ensure their personal information is correct to the information stated in the ID Card (name, date of birth - and mobile phone number)

 
Q: Who is Commonwealth Life?
A:
Commonwealth Life is established in 1992 with Commonwealth Bank of Australia (CBA) as the major shareholders. CBA is Australia’s leading financial services company, including banking and insurance. In line with company’s vision to always be the best, Commonwealth Life continuously develop their product and services by growing its network in almost 20 big cities and 4.000 sales forces throughout Indonesia which cater individual customers as well as group. Commonwealth Life products:  life protection and investment (unit link), traditional, education, life coverage (personal accident, hospital cover, critical illness), and credit shield (credit card and mortgage).

Q: What is AccessPro and its benefit?
A:
AccessPro is one of Commonwealth Life’s protection product for Datacell business partners’ customers, which provide Sum Insured of Rp 50 million to Datacell business partners’ customers – which enroll – if they passed away due to accident

Q: Who are eligible to buy AccessPro and what is the regulation?
 A:
This product is eligible for mobile phone users who are 18 – 55 years old. To enroll, customers should register through Datacell’s business partner outlets and pay Rp 10.000,- for the premium. Customers will receive confirmation SMS for their enrollment and will be covered for accidental death risk for 60 days.

Q: What is the authentic verification for customers’ enrollment and how to access the Policy information?
A:
After customers register in Datacell’s business partner outlet, your customers will receive SMS from Datacell as confirmation on AccessPro protection (Policy Terms and Conditions can be downloaded through Commonwealth Life official website www.commlife.co.id). The SMS will be used as a legal verification for customers.

 Q: How to process the claim?
A:
Should the accident happen to the Insured, the beneficiary can call Commonwealth Life’s CommCenter on (021) 2550 1234 for local access or
0804 150 1234 for national access or visit our Sales Office throughout Indonesia every workdays, Monday – Friday, 08.00 – 17.00 WIB. Our Staffs will be glad to give further assistance.